Acceptable Use Policy

Acceptable Use Policy


WE ARE CURRENTLY IN THE PROCESS OF EDITING THIS POLICY. PLEASE BARE WITH US AS OUR LEGAL TEAM PREPARES THIS AUP.


On November 12, 2024, these guidelines will move to our Help and Support Center and we will refer to t hem as the Acceptable Use Policy. This is part of our efforts to streamline your experience and make things easier to find. None of the standards will change and they will continue to apply across Freebook One.


COVID-19: Acceptable Use Policy Updates and Protections: As people around the world confront this unprecedented public health emergency, we want to make sure that our Acceptable Use Policy protect people from harmful content and new types of abuse related to COVID-19. Were working to remove content that has the potential to contribute to real-world harm, including through our policies prohibiting coordination of harm, sale of medical masks and related goods, hateful conduct, bullying and harassment and misinformation that contributes to the risk of imminent violence or physical harm. To learn more about our policies on COVID-19 and vaccines, see here.


The Short


We want Freebook One to continue to be an authentic and safe place for inspiration and expression. Help us foster this community. Post only your own photos and videos and always follow the law. Respect everyone and don't spam people or post nudity.


The Long


Freebook One is a reflection of our diverse community of cultures, ages, and beliefs. Weve spent a lot of time thinking about the different points of view that create a safe and open environment for everyone.


We created the Acceptable Use Policy so you can help us foster and protect this amazing community. By using you agree to these guidelines and our Terms of Use. Were committed to these guidelines and we hope you are too. Overstepping these boundaries may result in deleted content, disabled accounts, or other restrictions.


In some cases, we allow content for public awareness which would otherwise go against our Acceptable Use Policy if it is newsworthy and in the public interest. We do this only after weighing the public interest value against the risk of harm and we look to international human rights standards to make these judgments.




  • Share only photos and videos that youve taken or have the right to share.
    As always, you own the content you post on Freebook One. Remember to post authentic content, and dont post anything youve copied or collected from the Internet that you dont have the right to post. Learn more about intellectual property rights.




  • Post photos and videos that are appropriate for a diverse audience.
    We know that there are times when people might want to share nude images that are artistic or creative in nature, but for a variety of reasons, we dont allow nudity on Freebook One. This includes photos, videos, and some digitally-created content that show sexual intercourse, genitals, and close-ups of fully-nude buttocks. It also includes some photos of female nipples, but photos in the context of breastfeeding, birth giving and after-birth moments, health-related situations (for example, post-mastectomy, breast cancer awareness or gender confirmation surgery) or an act of protest are allowed. Nudity in photos of paintings and sculptures is OK, too.
    People like to share photos or videos of their children. For safety reasons, there are times when we may remove images that show nude or partially-nude children. Even when this content is shared with good intentions, it could be used by others in unanticipated ways. You can learn more on our Tips for Parents page.




  • Foster meaningful and genuine interactions.
    Help us stay spam-free by not artificially collecting likes, followers, or shares, posting repetitive comments or content, or repeatedly contacting people for commercial purposes without their consent. Dont offer money or giveaways of money in exchange for likes, followers, comments or other engagement. Dont post content that engages in, promotes, encourages, facilitates, or admits to the offering, solicitation or trade of fake and misleading user reviews or ratings.
    You dont have to use your real name on but we do require Freebook One users to provide us with accurate and up to date information. Don't impersonate others and don't create accounts for the purpose of violating our guidelines or misleading others.




  • Follow the law.
    Freebook One is not a place to support or praise terrorism, organized crime, or hate groups. Offering sexual services, buying or selling firearms, alcohol, and tobacco products between private individuals, and buying or selling non-medical or pharmaceutical drugs are also not allowed. We also remove content that attempts to trade, co-ordinate the trade of, donate, gift, or ask for non-medical drugs, as well as content that either admits to personal use (unless in the recovery context) or coordinates or promotes the use of non-medical drugs. Freebook One also prohibits the sale of live animals between private individuals, though brick-and-mortar stores may offer these sales. No one may coordinate poaching or selling of endangered species or their parts.
    Remember to always follow the law when offering to sell or buy other regulated goods. Accounts promoting online gambling, online real money games of skill or online lotteries must get our prior written permission before using any of our products.
    We have zero tolerance when it comes to sharing sexual content involving minors or threatening to post intimate images of others.




  • Respect other members of the Freebook One community.
    We want to foster a positive, diverse community. We remove content that contains credible threats or hateful conduct, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, and repeated unwanted messages. We do generally allow stronger conversation around people who are featured in the news or have a large public audience due to their profession or chosen activities.
    It's never OK to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. When hateful conduct is being shared to challenge it or to raise awareness, we may allow it. In those instances, we ask that you express your intent clearly.
    Serious threats of harm to public and personal safety aren't allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, and other financial harm. We carefully review reports of threats and consider many things when determining whether a threat is credible.




  • Maintain our supportive environment by not glorifying self-injury.
    The Freebook One community cares for each other, and is often a place where people facing difficult issues such as eating disorders, cutting, or other kinds of self-injury come together to create awareness or find support. We try to do our part by providing education in the app and adding information in the Help Center so people can get the help they need.
    Encouraging or urging people to embrace self-injury is counter to this environment of support, and well remove it or disable accounts if its reported to us. We may also remove content identifying victims or survivors of self-injury if the content targets them for attack or humor.




  • Be thoughtful when posting newsworthy events.
    We understand that many people use Freebook One to share important and newsworthy events. Some of these issues can involve graphic images. Because so many different people and age groups use we may remove videos of intense, graphic violence to make sure Freebook One stays appropriate for everyone.
    We understand that people often share this kind of content to condemn, raise awareness or educate. If you do share content for these reasons, we encourage you to caption your photo with a warning about graphic violence. Sharing graphic images for sadistic pleasure or to glorify violence is never allowed.




Help us keep the community strong:


Each of us is an important part of the Freebook One community. If you see something that you think may violate our guidelines, please help us by using our built-in reporting option. We have a global team that reviews these reports and works as quickly as possible to remove content that doesnt meet our guidelines. Even if you or someone you know doesnt have an Freebook One account, you can still file a report. When you complete the report, try to provide as much information as possible, such as links, usernames, and descriptions of the content, so we can find and review it quickly. We may remove entire posts if either the imagery or associated captions violate our guidelines.


For more information, check out our Help Center and Terms of Use.


Thank you for helping us create one of the best communities in the world,


The Freebook One Team





Freebook Platforms takes a three-part approach to content enforcement on Freebook One and Freebook Platforms: remove, reduce and inform.






Remove


TheAcceptable Use Policy outline what is and isn't allowed on Freebook One, Freebook Platforms. We remove content that goes against our policies as soon as we become aware of it.





















Reduce


Some problematic content can create a negative experience for people on Freebook One and Freebook Platforms. We'll often reduce the distribution of this content, even when it doesnt quite meet the standard for removal under our policies.












Inform


When content is potentially sensitive, misleading, or confusing, we sometimes add a warning, or in the United States, the community can add more context if they agree such information is helpful.






Policy Description

In an effort to prevent and disrupt offline harm and copycat behavior, we prohibit people from facilitating, organizing, promoting or admitting to certain criminal or harmful activities targeted at people, businesses, property or animals. We allow people to debate and advocate for the legality of criminal and harmful activities, as well as draw attention to harmful or criminal activity that they may witness or experience as long as they do not advocate for or coordinate harm.




We Remove:

Harm against people




  • Outing: exposing the identity or locations affiliated with anyone who is alleged to:







  • Be a member of an outing-risk group; and/or



  • Share familial and/or romantic relationships with a member(s) of an outing-risk group; and/or



  • Have performed professional activities in support of an outing-risk group (except for political figures)







  • Outing the undercover status of law enforcement, military, or security personnel if the content contains the agents name, their face or badge and any of the following:







  • The agents law enforcement organization



  • The agents law enforcement operation



  • Explicit mentions of their undercover status







  • Coordinating, threatening, supporting, or admitting to swatting except in the context of awareness raising or condemnation, fictional or staged settings or redemption.



  • Depicting, promoting, advocating for or encouraging participation in a high-risk viral challenge except in the context of awareness raising or condemnation. Where imagery is depicted in these contexts, we include a label so that people are aware that the content may be sensitive.





Harm against animals



  • Coordinating, threatening, supporting or admitting to acts of physical harm against animals (in written, visual or verbal form) except in cases of:







  • Awareness-raising or condemnation



  • Redemption



  • Survival or defense of self, another human or another animal



  • Fictional or staged settings EXCEPT where it depicts staged animal fights or fake animal rescues



  • Hunting or fishing



  • Religious sacrifice



  • Food preparation or processing



  • Pests or vermin



  • Mercy killing



  • Bullfighting







  • Coordinating, threatening, supporting, depicting or admitting to staged animal fights or depicting video imagery of fake animal rescues except in the context of awareness raising or condemnation or redemption.





Harm against property





  • Coordinating, threatening, supporting or admitting to vandalism or theft (in written, visual or verbal form), except in the context of







  • Awareness raising or condemnation,



  • Redemption,



  • Fictional or staged settings,



  • Admitting in the context of defense of self, or another human



  • depicting vandalism in protest context,



  • depicting graffiti, or



  • speaking positively about vandalism and theft committed by others.





Voter and/or census fraud




  • Offers to buy or sell votes with cash, gifts, services or other material goods, except if shared in condemning, awareness raising, news reporting, or humorous or satirical contexts.



  • Advocating, providing instructions for, or demonstrating explicit intent to illegally participate in a voting (for example, voting twice or fabricating your voting eligibility) or census process (for example, misrepresenting demographic information or how many people are in your household), except if shared in condemning, awareness raising, news reporting, or humorous or satirical contexts.









For the following content, we include a label so that people are aware the content may be sensitive:





  • Imagery depicting a high-risk viral challenge if shared condemning or raising awareness of the associated risks.








For the following Acceptable Use Policy, we require additional information and/or context to enforce:

We Remove:





  • Outing: exposing the identity of a person and putting them at risk of harm:







  • LGBTQIA+ members



  • Unveiled women



  • Non-convicted individuals as predators in the context of a sexual predator Sting Operation



  • Individuals involved in legal cases, when their involvement is restricted from public disclosure



  • Witnesses, informants , activists, detained persons or hostages



  • Defectors, when reported by credible government channel



  • Prisoners of war, in the context of an armed conflict







  • Imagery that is likely to deceive the public as to its origin if:







  • The entity depicted or an authorized representative objects to the imagery, and



  • The imagery has the potential to cause harm to members of the public.







  • Statement of intent, call to action, or encouragement to either:







  • Block access to essential services when there is confirmation or publicly available confirmation that emergency vehicles are blocked, OR



  • Target an individual or specific group of people by blocking their access to essential services or unobstructed passage in a way that may threaten their safety







  • Voter or census interference, including:







  • Calls for coordinated interference that would affect an individuals ability to participate in an official election or census.



  • Claims that voting or census participation may or will result in law enforcement consequences (for example, arrest, deportation or imprisonment).



  • Threats to go to an election site to monitor or watch voters or election officials activities if combined with a reference to intimidation (e.g., Lets show them who's boss!,, They want a war? Well give them a war.).



  • Threats to go to a post-election activity site if combined with a reference to intimidation (e.g., Lets show them who's boss!,, They want a war? Well give them a war.).





Policy Description

In an effort to prevent and disrupt offline harm and copycat behavior, we prohibit people from facilitating, organizing, promoting or admitting to certain criminal or harmful activities targeted at people, businesses, property or animals. We allow people to debate and advocate for the legality of criminal and harmful activities, as well as draw attention to harmful or criminal activity that they may witness or experience as long as they do not advocate for or coordinate harm.




We Remove:

Harm against people




  • Outing: exposing the identity or locations affiliated with anyone who is alleged to:







  • Be a member of an outing-risk group; and/or



  • Share familial and/or romantic relationships with a member(s) of an outing-risk group; and/or



  • Have performed professional activities in support of an outing-risk group (except for political figures)







  • Outing the undercover status of law enforcement, military, or security personnel if the content contains the agents name, their face or badge and any of the following:







  • The agents law enforcement organization



  • The agents law enforcement operation



  • Explicit mentions of their undercover status







  • Coordinating, threatening, supporting, or admitting to swatting except in the context of awareness raising or condemnation, fictional or staged settings or redemption.



  • Depicting, promoting, advocating for or encouraging participation in a high-risk viral challenge except in the context of awareness raising or condemnation. Where imagery is depicted in these contexts, we include a label so that people are aware that the content may be sensitive.





Harm against animals



  • Coordinating, threatening, supporting or admitting to acts of physical harm against animals (in written, visual or verbal form) except in cases of:







  • Awareness-raising or condemnation



  • Redemption



  • Survival or defense of self, another human or another animal



  • Fictional or staged settings EXCEPT where it depicts staged animal fights or fake animal rescues



  • Hunting or fishing



  • Religious sacrifice



  • Food preparation or processing



  • Pests or vermin



  • Mercy killing



  • Bullfighting







  • Coordinating, threatening, supporting, depicting or admitting to staged animal fights or depicting video imagery of fake animal rescues except in the context of awareness raising or condemnation or redemption.





Harm against property





  • Coordinating, threatening, supporting or admitting to vandalism or theft (in written, visual or verbal form), except in the context of







  • Awareness raising or condemnation,



  • Redemption,



  • Fictional or staged settings,



  • Admitting in the context of defense of self, or another human



  • depicting vandalism in protest context,



  • depicting graffiti, or



  • speaking positively about vandalism and theft committed by others.





Voter and/or census fraud




  • Offers to buy or sell votes with cash, gifts, services or other material goods, except if shared in condemning, awareness raising, news reporting, or humorous or satirical contexts.



  • Advocating, providing instructions for, or demonstrating explicit intent to illegally participate in a voting (for example, voting twice or fabricating your voting eligibility) or census process (for example, misrepresenting demographic information or how many people are in your household), except if shared in condemning, awareness raising, news reporting, or humorous or satirical contexts.









For the following content, we include a label so that people are aware the content may be sensitive:





  • Imagery depicting a high-risk viral challenge if shared condemning or raising awareness of the associated risks.








For the following Acceptable Use Policy, we require additional information and/or context to enforce:

We Remove:





  • Outing: exposing the identity of a person and putting them at risk of harm:







  • LGBTQIA+ members



  • Unveiled women



  • Non-convicted individuals as predators in the context of a sexual predator Sting Operation



  • Individuals involved in legal cases, when their involvement is restricted from public disclosure



  • Witnesses, informants , activists, detained persons or hostages



  • Defectors, when reported by credible government channel



  • Prisoners of war, in the context of an armed conflict







  • Imagery that is likely to deceive the public as to its origin if:







  • The entity depicted or an authorized representative objects to the imagery, and



  • The imagery has the potential to cause harm to members of the public.







  • Statement of intent, call to action, or encouragement to either:







  • Block access to essential services when there is confirmation or publicly available confirmation that emergency vehicles are blocked, OR



  • Target an individual or specific group of people by blocking their access to essential services or unobstructed passage in a way that may threaten their safety







  • Voter or census interference, including:







  • Calls for coordinated interference that would affect an individuals ability to participate in an official election or census.



  • Claims that voting or census participation may or will result in law enforcement consequences (for example, arrest, deportation or imprisonment).



  • Threats to go to an election site to monitor or watch voters or election officials activities if combined with a reference to intimidation (e.g., Lets show them who's boss!,, They want a war? Well give them a war.).



  • Threats to go to a post-election activity site if combined with a reference to intimidation (e.g., Lets show them who's boss!,, They want a war? Well give them a war.).






Policy Description

W e aim to protect users and businesses from being deceived out of their money, property or personal information. We achieve this by removing content and combatting behavior that purposefully employs deceptive means - such as wilful misrepresentation, stolen information and exaggerated claims - to either scam or defraud users and businesses, or to drive engagement. This includes content that seeks to coordinate or promote those activities using our services. We allow people to raise awareness and educate others as well as condemn these activities.






We do not allow:

Content that attempts to scam or defraud users and/or businesses by means of:

Loan Fraud and Scams

Content that:





  • Offers loans requiring the user to pay an advance fee to obtain a loan.



  • Offers loans with guarantee or near-guarantee of approval, either explicitly stated or implicitly understood based on context (such as claims to approve loan without asking for financial information).



  • Note: We also look for other signals to determine if an entity is posting legitimate, non-fraudulent content, such as when it is a verified entity and a bank or financial institution.




Gambling Fraud and Scams

Content that:




  • Offers real money gambling services (Real money is real-world currency that can be used to buy goods or services in the real world, including national currencies such as U.S. Dollars and virtual currencies such as Bitcoin):




  • with a guarantee of winning.








  • implying or admitting to have rigged the outcome of a game or match.








  • soliciting people to enable match fixing or looking for help or tips on how to fix a match or game.









Social casino games that simulate gambling with no opportunity to win real money fall under ourCommunity Standard for Restricted Goods and Services.

Investment or Financial Fraud and Scams




  • Investment Opportunities.Content that:




  • Offers investment opportunities where returns on investment are guaranteed or risk-free.








  • Offers investment opportunities where returns on investment or compensation is partly or fully based on recruitment of others to participate in the scheme.








  • Offers investment opportunities where the opportunity is of a get-rich-quick nature and/or claims that a small investment can be turned into a large amount.












  • Money/Cash Flip.Content that:




  • Offers to turn a certain sum of money into a larger one through flipping or trick or strategy involving explicit mentions of cash flip, "money flip, or similar terminology.









Money Muling and Laundering Fraud and Scams




  • Money Muling.Content that:




  • Offers or asks for money muling (causing victims to be unknowing participants in money laundering by offering money or share of profits in exchange for allowing others to use their bank accounts or transferring money on behalf of others).








  • Offers or asks for money muling by offering employment to accept and transfer money to third parties using the victims bank account.












  • Money Laundering.Content that:




  • Requests, solicits, or offers to facilitate money laundering, which is an attempt to make illegally obtained money appear legitimate by disguising the origin of the money through a complex sequence of financial transactions, including through any of the following means:




  • Seeking transfer of funds through SWIFT (Society for Worldwide Interbank Financial Telecommunications) or similar methods,








  • Seeking or offering details on types of bank accounts available to support receipt or transfer of cash.














Inauthentic Identity Fraud and Scams

Content that:




  • Attempts to scam or defraud users by misrepresenting the identity of the poster or nature of a request:




  • Charity Fraud and Scam, which are fraudulent requests for money or donations for charitable causes together with claims that the donation is urgent and includes information, such as bank accounts, where money can be sent.








  • Romance Fraud and Scam, which are fraudulent attempts to establish online romantic relationships by seeking non-sexual companionship or relationship and offering or asking for money or its equivalent in exchange.








  • Established Business/Entity Fraud and Scams, which involve falsely claiming to represent, or speak in the voice of, an established business or entity, in an attempt to scam or defraud.









Product or Reward Fraud and Scams




  • Government Grant Fraud and Scam.Content that:




  • Falsely offers money from government grants or any other governmental source of funding. We consider various signals to determine if an entity is posting legitimate, non-fraudulent content, such as when it comes from a verified entity.












  • Tangible, Spiritual or Illuminati Fraud and Scam.Content that:




  • Offers tangible rewards, such as money, goods, or services that have a monetary value including physical, digital and virtual currencies, and physical or digital goods and services for membership in or joining an association, cult, religious sect (for example, the Illuminati brotherhood).








  • Offers tangible rewards for using black magic or spells or magical items (for example, spells, lucky charms, amulets, tokens, potions, magic wallet, etc.).












  • Insurance Fraud and Scams.Content that:




  • Offers false, heavily discounted insurance with requests for an up-front fee (admin fee, or deposit, or otherwise).








  • Offers false, heavily discounted insurance with promises of large savings on insurance compared to conventional insurance providers (at least 30% less).








  • Note: We also look for other signals to determine if an entity is posting legitimate, non-fraudulent content, such as when it is a verified entity and a bank or financial institution












  • Job Fraud and Scams.Content that:




  • Offers jobs with an unclear or vague job description and get-rich-quick opportunities promising money with little time investment or effort.








  • Offers jobs containing no job information, simply referencing job vacancies.








  • Offers work from home but the job title implies the employee cannot WFH.








  • Offers jobs with advance promises of salary.








  • Offers guaranteed jobs.








  • Offers jobs with a demand for an advance fee before the job is granted.








  • Note: We also look for other signals to determine if an entity is posting legitimate, non-fraudulent content, such as when it is a verified entity












  • Debt Relief and Credit Repair Fraud and Scam.Content that:




  • Promises to delete or eliminate or reduce debt by a particular amount in a set period of time.








  • Promises to stop or delete all debt collections or lawsuits.








  • Promises to forgive or cancel debt through "new government program or change in law or equivalent statement.








  • Promises to delete or remove credit information from credit reports or create new "credit identity".








  • Note: We also look for other signals to determine an entity is posting legitimate, non-fraudulent content, such as when it is a verified entity and a bank or financial institution












  • Giveaway Fraud and Scam.Content that:




  • Offers a guaranteed reward of real money in exchange for users needing to:




  • Register at an off-site link.








  • Share Personal Identifiable Information (PII) or Other Personal Information.








  • Contact off-platform or on-platform via private message.








  • Take no action.

















  • Advance Fee Fraud and Scam.Content that:




  • Falsely promises money in exchange for an up-front fee/wire transfer/payment.









Fake Documents Fraud and Scams




  • Fake or Forged Documents.Content that:




  • Offers solicitation, creation, sale, purchase or trade of fake or forged documents.








  • Offers sale of visas or green cards.








  • Guarantees visa or green card approval.








  • Enables users to get visa approvals without fulfilling normal requirements.












  • Fake or Counterfeit Currency.Content that:




  • Offers sale, purchase or trade of fake or counterfeit currency, except board-game currency (e.g., Monopoly money) if there is clear context that it is for board-game purposes.












  • Fake or Counterfeit Vouchers.Content that:




  • Offers sharing, sale, purchase or trade of fake or counterfeit vouchers.








  • Admits to, promotes, or solicits the use of physical or digital coupons or vouchers to achieve atypical pricing by either:




  • using coupons or vouchers to purchase items those coupons or vouchers are not intended for; or








  • by using expired coupons or vouchers.

















  • Fake or forged educational and professional certificates.Content that:




  • Offers sale, purchase or trade of fake or forged educational and professional certificates.









Stolen Information, Goods or Services Fraud and Scam




  • Carding Fraud and Scam.Content that:




  • Involves buying, selling or trading of stolen credit cards or other financial instruments that can be used for unauthorized purchases (also known as "carding").












  • PII Fraud and Scam.Content that:




  • Offers buying, selling or trading of Personal Identifiable Information (PII) or Other Personal Information except if it belongs to a fictional character.












  • Fake Review Fraud and Scam.Content that:




  • Calls for buying, selling or trading of product reviews/ratings.








  • Implicitly or explicitly incentivises users to provide reviews in exchange for discounts, refunds or free items.












  • Subscription Fraud and Scam.Content that:




  • Offers buying, selling or trading of credentials for subscription services (login credentials to online services which require a recurring payment at regular intervals) by making references to a paid online service, either by naming it or by sharing its logo.








  • Note: We also look for other signals to determine if an entity is posting legitimate, non-fraudulent content, such as when it is a verified entity and a bank or financial institution.












  • Cheating Fraud and Scam.Content that:




  • Involves sharing, selling, trading, or buying of:




  • future exam papers or answer sheets.








  • Products or services that enable cheating in exams.








  • Products or services that enable passing drug tests in an unauthorized manner














Unauthorized Use of Devices Fraud and Scam




  • Device Manipulation Fraud and Scam.Content that




  • Calls for buying, selling, trading or sharing of any manipulated, altered, or fake measurement devices.








  • Admits to, promotes or solicits use of physical manipulation of devices to achieve inaccurate pricing.












  • Digital Content Fraud and Scam.Content that




  • Offers or asks for products that facilitate or encourage access to digital content in an unauthorized manner. These include but are not limited to: augmented set top boxes, fully loaded/KODI installed boxes and KODI services.









Deceptive and Misleading Practices




  • Misleading Health Practices.Content that




  • Promotes false or misleading health claims or guarantees in a weight loss context by employing click-bait tactics, such as the use of sensational language that make exaggerated or extreme claims















For the following content, we limit the ability to view the content to adults, ages 18 and older:


Content that




  • Promises specific weight-loss results in specific time with no qualifying or disclaimer language.




Notwithstanding the above, we do not prohibit content that condemns, raises awareness of or educates others about fraud and scams, without eithe

© 2025 Freebook One